![]() ![]() MacOS 13 or later: Open up System Preferences -> Displays -> click Advanced button -> turn on the option Prevent automatic sleeping on power adapter when the display is off MacOS 12 or earlier: open up the Energy Saver options and make sure it's set to never go to sleep in the Power Adapter section. Once you've enabled the settings be sure to test your configuration.įor reliable remote access we generally recommend setting your computer to not go to sleep. Open up the Power Management options and make sure Wake on Magic Packet or Wake On LAN is enabled. Right click your network adapter and click Properties. On Windows: Open Device Manager -> Network Adapters. Make sure Wake for Network Access is enabled. On Mac: Open System Preferences -> Energy Saver. How To Configure Wake For Network Access: If you're connecting to a laptop, make sure it's connected to a power source.not from the same network), then make sure there's at-least one computer on the same network that's turned on and running Jump Desktop Connect with your account. If you're connecting from the internet (i.e.Make sure your computer is configured to wake up on network access (see below).Here's what you need to do to make sure your computer wakes up when you connect: When initiating a remote connection, Jump will try to wake up your computer if it's offline. Maybe another issue could be mixing up the LAN and wireless IP’s on a computer or having the wireless on with the LAN connected…trust me, I’ve been there and done that….Jump Desktop now supports wake-on-lan (WOL) for automatic connections. Just noticed this when looking for the second link… I’ll have to try it with my desktop connected that way and see if I can connect OK. I don’t have enough of a handle on how port forwarding works to say for sure. It seems it would connect through the router via the built in switch but it’s possible that could interfere with the port forwarding from the router. Gary … I’m not sure about the problem connecting with the computer connected directly to the iDR. Jump may get to a computer but if it’s not the computer you’re expecting, your login and password won’ be correct and keep you from connecting.Īnother link for local networking manual setup… Something that occurred to me is that DHCP on the router could possibly foul things up if you happen to log in with multiple computers in different order as their IP addresses would change. FWIW you also need to be aware of enabling remote desktop acess and windows/virus software firewall issues that can defeat RDP. ![]() I just did some digging in my router to find it, but the Jump link has info listed for finding instructions for a specific router. The main items were setting my IP addresses in Jump and then setting port forwarding in the router for the 3389 port. I use manual addressing on my iDR network and set up MAC address filtering as well, though that’s a separate issue that shouldn’t matter for jump. Check for an overview of this though a lot of it’s not needed as it’s based on connecting from an outside network. ![]() I just did the manual route when I set up Jump. If one of the “success” guys could give us hints how to get it to workĪllen&heath iLive-144 /idr 10 / idr 48 /dante (i want midi in dante!) It seems having to have a Gmail account maybe causing an issue as I can connect at home with Internet connect connection but obviously the iLive set up does not have Internet.Įdit – Managed to get it working now, not sure what I did though!ĭell Latitude – hardwired to MixRack for emergencies! I don’t think it has anything to do with IP address conflicts as I can connect using splash top without any problems but splash top is not suitable when swapping to and from MixPad and hence would like to get jump desktop working. I’m trying to get jump desktop to connect to my hard wired laptop 192.168.1.10 but I just can’t get it to connect. 2nd laptop and iPad2 connects to the iDR via the router with no issues. The Netgear router is also plugged directly into the iDR with IP address 192.168.1.254 with DHCP set to 192.168.1.100 to 192.168.1.200Īny device I want to connect i.e. I have a perminatly connected Dell laptop which is hard wired to the iDR and has IP address 192.168.1.10 My set up is an iDR-32 on the default IP address. I can get it to work with my home internet set up but when I try to use it with my iLive set up I just can’t get it connect. Just downloaded jump desktop but I’m having a few issues with set up and hoping someone can point me in the right direction. ![]()
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